User Experience for Social Human-Robot Interactions

Abstract

A significant threat social robots often faces is that their integration in real social, human environments will dehumanise some of the roles currently being played by the humans. This perception implicitly overestimates the social skills of the robots, which despite being continually upgraded, are still far from being able to dominate humans entirely. It also reflects loosely fears that robots may overcome humans in the near future and impact on the need to employ humans. This paper aims to address the role and relevance of user experience of socially interactive robots, separating several issues related to the evaluation of social human-robot interaction and then more specifically how this should be considered in developing countries where socially interactive robots are viewed with resistance and apprehension.