OTHER
Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications
Vignesh Yoganathan, Victoria‐Sophie Osburg, Werner H. Kunz, Waldemar Toporowski
- Year
- 2021
- Citations
- 17
- Access
- Open access
Keywords
DeskService (business)Service deskCognitionApplied psychologyPsychologySocial cognitionComputer scienceSocial psychologyCognitive psychology
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