OTHER
“They” threaten my work: How AI service robots negatively impact frontline hotel employees through organizational dehumanization
Tao Xu, Yu-Hao Zheng, Jinhua Zhang, Zixuan Wang
- Year
- 2025
- Citations
- 18
Keywords
DehumanizationWork (physics)BusinessHospitality industryService (business)Public relationsOrganizational commitmentMarketingPsychologySociology
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