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When robot appearance and service style interact to influence customers’ willingness to pay: The mediating role of perceived restaurant quality

Stephanie Hui‐Wen Chuah, Joaquim Dias Soeiro

Year
2025
Citations
24

Keywords

Willingness to payBusinessService qualityMarketingQuality (philosophy)Service (business)Style (visual arts)AdvertisingPsychologyHospitality industry

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