Toward Genuine Robot Teammates: Improving Human-Robot Team Performance Using Robot Shared Mental Models

Abstract

Effective coordination is a critical requirement for human teaming, and is increasingly needed in teams of humans and robots. Building on decades of work in the behavioral literature, we have implemented a computational framework for coordination based on Shared Mental Models (SMMs) in which robots use a distributed knowledge base to coordinate activity. We also built a novel system connecting the robotic architecture, DIARC, to the 3D simulation environment, Unity, to serve as an evaluation platform for the framework implementation, and also for more general explorations of teaming with autonomous robots. Using this platform, we ran a user study to evaluate the framework by comparing performance of teams in which the robots used SMMs with those that did not. We found that teams in which the robots used SMMs significantly outperformed those without SMMs. This represents the first empirical demonstration that SMMs can be successfully used by fully autonomous robots interacting in natural language to improve team performance, bringing robots a step closer to genuine teammates.