Personality Measurement and Design in Human-Robot Interaction: A Systematic and Critical Review

Abstract

This work aims to summarize research methods for measuring personality in human-robot interaction. A systematic review was performed, resulting in 35 studies that were categorized by whether they assessed human personality, robot personality, or both. It was found that the five-factor model (Big Five) of personality (extraversion, agreeableness, conscientiousness, openness, and neuroticism) was a common theme as it was used to assess personality in 31% of studies, and the extraversion dimension alone was used to assess personality in an additional 26% of studies. The strengths, limitations, and the human factors influences of user expectations of the Big Five as well as the recommendation for its use are discussed.