Human-Machine Interaction and Human Resource Management Perspective for Collaborative Robotics Implementation and Adoption

Abstract

The shift towards human-robot collaboration (HRC) has the potential to increase productivity and sustainability, while reducing costs for the manufacturing industries. Indeed, it holds great potential for workplaces, allowing individuals to forsake repetitive or physically demanding jobs to focus on safer and more fulfilling ones. Still, integration of humans and machines in organizations presents great challenges to IS scholars due to the complexity of aligning digitalization and human resources. A knowledge gap does persist about organizational implications when it comes to implement collaborative robotics in the workplace and to support proper HRC. Thus, this paper aims to identify recommended human resources management (HRM) practices from previous research about human-robot interaction (HRI). As our results highlight that few studies attempted to fill the gap, a conceptual framework is proposed. It integrates HRM practices, technology adoption dimensions and main determinants of HRC, in the objective to support collaborative robotics implementation in organizations.