What Does A Robot Look Like?: A Multi-Site Examination of User Expectations About Robot Appearance

Abstract

Robot design is a critical component of human-robot interaction. A robot’s appearance shapes people’s expectations of that robot, which in turn affect human-robot interaction. This paper reports on an exploratory analysis of 155 drawings of robots that were collected across three studies. The purpose was to gain a better understanding of people’s a priori expectations about the appearance of robots across a variety of robot types (household, military, humanoid, generic, and AI). The findings suggest that people’s visualizations of robots have common features that can be grouped into five broad components. People seem to distinguish between human-like and machine-like robots, with a default visualization of robots having a human-like appearance. In addition, expectations about robot appearance may be dependent on application domain.