The Role of Personality Factors and Empathy in the Acceptance and Performance of a Social Robot for Psychometric Evaluations

Abstract

Research and development in socially assistive robotics have produced several novel applications in the care of senior people. However, some are still unexplored such as their use as psychometric tools allowing for a quick and dependable evaluation of human users’ intellectual capacity. To fully exploit the application of a social robot as a psychometric tool, it is necessary to account for the users’ factors that might influence the interaction with a robot and the evaluation of user cognitive performance. To this end, we invited senior participants to use a prototype of a robot-led cognitive test and analyzed the influence of personality traits and user’s empathy on the cognitive performance and technology acceptance. Results show a positive influence of a personality trait, the “openness to experience”, on the human-robot interaction, and that other factors, such as anxiety, trust, and intention to use, are influencing technology acceptance and correlate the evaluation by psychometric tests.