PERCEPTION
Hotel managers’ perceptions towards the use of robots: a mixed-methods approach
Stanislav Ivanov, Faruk Seyitoğlu, Martina Markova
- Year
- 2020
- Citations
- 217
- Access
- Open access
Keywords
TourismHospitalityMarketingPerceptionHospitality industryService (business)Service qualityRobotBusinessPerspective (graphical)
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