A Survey of Challenges and Sensing Technologies in Autonomous Retail Systems

Abstract

Autonomous stores leverage advanced sensing technologies to enable cashier-less shopping, real-time inventory tracking, and seamless customer interactions. However, these systems face significant challenges, including occlusion in vision-based tracking, scalability of sensor deployment, theft prevention, and real-time data processing. To address these issues, researchers have explored multi-modal sensing approaches, integrating computer vision, RFID, weight sensing, vibration-based detection, and LiDAR to enhance accuracy and efficiency. This survey provides a comprehensive review of sensing technologies used in autonomous retail environments, highlighting their strengths, limitations, and integration strategies. We categorize existing solutions across inventory tracking, environmental monitoring, people-tracking, and theft detection, discussing key challenges and emerging trends. Finally, we outline future directions for scalable, cost-efficient, and privacy-conscious autonomous store systems.