Critical Incident Technique

相关论文数: 1

顶级研究者

Bo Edvardsson

研究机构: —

顶尖机构

Karlstad UniversitySE1 篇论文

最高引用论文

Service Quality in Customer Relationships:

Bo Edvardsson

引用数: 85 • 1988

相关技术

Artificial intelligenceComputer scienceProcess (computing)EngineeringBusinessPerspective (graphical)MarketingQuality (philosophy)Service (business)Process management