OTHER
Customer Acceptance of Service Robots: Marketing Outcomes and Service Complexity
Felipe Facco Mendes Ferreira, Priscila Pasti Barbosa, Larissa Cayla Cesário, Fabiane Letícia Lizarelli, Glauco Henrique de Sousa Mendes
- 发表年份
- 2025
- 引用次数
- 2
关键词
BusinessMarketingService (business)Service recoveryService guaranteeServices marketingService designProcess managementService providerService quality
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