Stephann Makri

Papers

Total Citations

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About

Stephann Makri is a leading researcher in Human-Computer Interaction (HCI), with a particular focus on understanding and supporting the complex information behaviors of people, especially in digital environments. His work has significantly advanced the study of "information interaction," bridging the gap between how people naturally seek, interpret, and use information and how digital systems can be designed to better facilitate these processes. A major contribution is the development of the CASSM (Conceptual Analysis of Systems and Software for the Military) methodology, which provides a structured approach to evaluating system utility and conceptual fit. This work, detailed in his highly cited 2007 paper (43 citations), offers a powerful tool for designers to assess whether a system's underlying conceptual model aligns with users' mental models, thereby improving usability and reducing cognitive friction. Makri’s research has profound implications for the design of search engines, digital libraries, and other information-rich interfaces. His achievements include shaping the discourse on "information interaction" as a distinct field of study, and his work continues to influence both academic research and practical system design, making him a key voice in creating more intuitive and effective digital tools.