Sofiane Zaidi

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About

Dr. Sofiane Zaidi is a forward-thinking researcher at the intersection of artificial intelligence and business process optimization. His work centers on Intelligent Process Automation (IPA), where he investigates how AI, machine learning, and robotic process automation can converge to create sophisticated human-assistant systems. In his most-cited paper, "Intelligent Process Automation Using Artificial Intelligence to Create Human Assistant" (2025, 10 citations), Zaidi provides a systematic literature review that maps the transformative potential of IPA in modernizing business operations. This work is notable for its comprehensive synthesis of how these technologies can enhance efficiency, reduce human error, and support decision-making in complex workflows. By bridging the gap between technical AI capabilities and practical business applications, Zaidi’s research offers a roadmap for organizations seeking to implement intelligent automation solutions. His contributions are particularly valuable for students and practitioners interested in the future of work, human-computer collaboration, and the strategic deployment of AI in enterprise settings.