Rocio Chongtay

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About

Rocio Chongtay is a leading researcher at the intersection of technology and disaster risk management, with a particular focus on how digital tools mediate information exchange and stakeholder collaboration during crises. Her most-cited work, the 2020 special issue "Technological Mediation for Disaster Risk Management," has garnered 5 citations and establishes a critical framework for understanding technology not merely as a tool, but as an essential mediating infrastructure that connects multiple levels of stakeholders—from local communities to international agencies. Chongtay’s key contributions lie in demonstrating how communication platforms, data-sharing systems, and collaborative technologies transform the production and flow of knowledge before, during, and after disasters. By highlighting the role of technological mediation, she has advanced theoretical models that inform both academic research and practical emergency response strategies. Her work is particularly notable for bridging the gap between technical innovation and human-centered disaster management, emphasizing that effective risk reduction depends on how technology shapes relationships and decision-making across scales. With a growing citation impact, Chongtay continues to shape conversations on resilient infrastructure and participatory governance in disaster contexts.