Ngoc Chi Banh
Papers
1
Total Citations
10
H-Index
1
About
Dr. Ngoc Chi Banh is a leading researcher in human-robot interaction and explainable AI, with a focus on how dialogue can foster deeper understanding between humans and intelligent systems. Her work centers on the role of linguistic strategies—particularly negation and contrastive guidance—in scaffolding effective communication during explanatory interactions. In her highly cited 2023 paper, "Scaffolding the human partner by contrastive guidance in an explanatory human-robot dialogue," Banh demonstrates how negation creates a "contrast space" that helps human partners refine their mental models during collaborative tasks. This work addresses a critical gap in AI research: the need for systematic, dialogue-based strategies that go beyond one-way explanations to achieve genuine mutual understanding. With 10 citations since publication, this paper has quickly gained attention for its novel approach to making robot explanations more intuitive and pedagogically effective. Banh’s contributions are particularly relevant for researchers developing socially assistive robots, educational AI, and interactive systems that must explain their reasoning to non-expert users. Her research bridges cognitive science, linguistics, and robotics, offering practical insights for designing more transparent and responsive AI partners.
Research Focus
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Top Papers
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