Maria Bergholtz
Papers
1
Total Citations
11
H-Index
1
About
Maria Bergholtz is a distinguished researcher in information systems and service science, with a primary focus on the design and management of service-oriented systems. Her most-cited work, "Management Services – A Framework for Design" (2011), provides a foundational framework that bridges conceptual modeling and service management, offering practical guidance for designing efficient service systems. This paper, with 11 citations, underscores her contribution to structuring complex service interactions and aligning them with organizational goals. Bergholtz’s research integrates principles from enterprise modeling, business process management, and service engineering, advancing how services are conceptualized and implemented in digital environments. Her work is particularly influential in shaping methodologies for service design, emphasizing the role of models in capturing stakeholder requirements and enabling adaptive service delivery. Through her scholarly efforts, Bergholtz has helped establish a more systematic approach to service innovation, impacting both academic discourse and practical applications in information systems. Her contributions continue to serve as a reference for researchers and practitioners seeking to enhance service effectiveness and design rigor.
Research Focus
Key Achievements
Top Papers
- 1Management Services – A Framework for Design11 citations · 2011