Manuela Wagner

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About

Manuela Wagner is a leading scholar at the intersection of law, technology, and public administration. Her research focuses on the legal and regulatory challenges posed by emerging technologies, particularly Robotic Process Automation (RPA) and artificial intelligence, within governmental and administrative services. Wagner’s most-cited work, "Legal challenges of Robotic Process Automation (RPA) in administrative services" (2019), with 13 citations, provides a foundational analysis of how automated systems disrupt traditional legal frameworks, addressing issues of accountability, data protection, and procedural fairness. This contribution has been pivotal for policymakers and legal scholars seeking to reconcile innovation with rule-of-law principles. Beyond this paper, Wagner has explored the ethical implications of AI in decision-making and the need for adaptive regulatory models. Her work is widely referenced in discussions on digital governance and administrative law, establishing her as a critical voice in ensuring that technological progress does not outpace legal safeguards. For students and researchers, Wagner’s scholarship offers a vital roadmap for navigating the complex legal terrain of automation in public services.