Jessica He

Papers

Total Citations

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About

Jessica He is a leading voice in the future of human-AI collaboration, with a research focus on rebalancing worker initiative and artificial intelligence in knowledge work. Her most influential work, "Rebalancing Worker Initiative and AI Initiative in Future Work: Four Task Dimensions" (2023), has already garnered 13 citations, establishing a foundational framework for understanding how conversational task assistants can be deployed to partially automate complex workflows without diminishing human agency. He’s research critically examines the evolution of robotic process automation (RPA) into intelligent assistants, identifying four key task dimensions where worker and AI initiative must be carefully calibrated. This contribution is particularly notable for its practical implications: it provides organizations with a structured approach to integrating AI tools that enhance productivity while preserving the autonomy and expertise of knowledge workers. By mapping the terrain where human judgment and machine efficiency intersect, He has positioned herself at the forefront of designing equitable, effective work systems for the age of generative AI. Her work is essential reading for researchers and practitioners seeking to build collaborative environments where both humans and AI can thrive.