Hao-Yu Wu
Papers
1
Total Citations
5
H-Index
1
About
Hao-Yu Wu is a rising scholar in the field of human-robot interaction and service management, with a particular focus on the dynamics of collaboration between humans and autonomous systems in hospitality settings. His work explores how the integration of robotic coworkers reshapes employee behavior, organizational culture, and service quality. Wu’s most-cited paper, “How Does Human-Robot Collaboration Affect Hotel Employees’ Proactive Behavior?” (2024, 5 citations), offers a pioneering empirical investigation into the psychological and behavioral effects of working alongside robots. This study reveals that while robotic assistance can enhance efficiency, it also challenges employees’ sense of autonomy and initiative, providing critical insights for designing collaborative work environments that foster human agency. Though early in his career, Wu’s research bridges robotics, organizational psychology, and service innovation, contributing to the growing discourse on the future of work in automated industries. His findings are already informing both academic theory and practical strategies for hotel managers seeking to balance technological adoption with employee well-being. As human-robot collaboration becomes increasingly prevalent, Wu’s work stands as a foundational reference for understanding its nuanced impacts on frontline service workers.
Research Focus
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Top Papers
- 1