Emerging Technologies for Small and Medium Enterprises (SMEs) Growth

Abstract

Emerging technologies such as ChatGPT, Blockchain, Robotics, and Artificial Intelligence (AI) are transforming the growth trajectory of Small and Medium Enterprises (SMEs). ChatGPT enhances customer engagement and automates communication, enabling personalized services and efficient support. Blockchain fosters trust and transparency in transactions, streamlining supply chains and securing digital contracts. Robotics revolutionizes manufacturing and logistics, boosting productivity through automation and reducing operational costs. AI optimizes business processes with predictive analytics and intelligent decision-making, driving innovation and competitiveness. This paper explores how these technologies empower SMEs to overcome traditional barriers, scale operations, and achieve sustainable growth in a rapidly evolving digital economy.