OTHER
“How may i help you?” Says a robot: Examining language styles in the service encounter
Sungwoo Choi, Stephanie Q. Liu, Anna S. Mattila
- Year
- 2019
- Citations
- 204
Keywords
Literal and figurative languageInteractive kioskCredibilityService (business)Context (archaeology)Literal (mathematical logic)LinguisticsPsychologyStyle (visual arts)Computer science
Related papers
OTHER
📊 26,957 cites
Statistical Learning Theory
Yuhai Wu, Vladimir Vapnik
1999
PERCEPTION
📊 22,245 cites
Artificial intelligence: a modern approach
1995
OTHER
Open access📊 20,501 cites
Fractional Differential Equations
Igor Podlubný
2025
OTHER
📊 18,993 cites
Applied Nonlinear Control
Jean-Jacques Slotine, Weiping Li
1991