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RightCare
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Overview
RightCare is a service and support plan from RightHand Robotics that provides a comprehensive hardware and software maintenance program, including preventative maintenance, 24/7 support, remote monitoring, software updates, warranty, and training, managed by account team leaders and certified technicians.
Key features
- ▸Comprehensive bumper-to-bumper maintenance program
- ▸Preventative maintenance and scheduled service
- ▸24/7 service online and via phone
- ▸Remote monitoring, debugging and troubleshooting
- ▸Software updates with machine learning based picking performance improvements
- ▸Warranty on parts and accessories
- ▸Additional training as needed