Students perspectives on the development and deployment of an AI-enabled service robot in long-term care

摘要

The need for Artificial Intelligence (AI) in gerontology education is underscored by the potential benefits it offers in addressing loneliness and supporting social connection among older adults in long-term care (LTC) homes. While the workforce in LTC is often overburdened, AI-enabled service robots present possible solutions to enhance residents' quality of life. However, the incorporation of AI and service robots in current gerontology curricula is lacking, and the views of students on this subject remain largely unexamined. This study aims to fill this gap by capturing the perspectives of university students regarding the deployment of an AI robot, Aether, in LTC environments. In this qualitative study, we conducted focus groups with 22 university students. Our thematic analysis identified three themes: (1) Aether's anticipated usage in geriatric care: companionship support and complementing the work of staff; (2) Challenges in using Aether: technical and emotional challenges; and (3) Solutions and future possibilities: expanding functionalities and integrating personalization features. Students expressed a positive outlook on the role of AI-enabled robots while also highlighting the necessity of addressing ethical and practical considerations. To effectively integrate AI technology in gerontology education, it is essential to understand and incorporate student perspectives, attitudes, and opinions.