The understanding and the implementation of Industry 4.0: An exploratory study of a Brazilian metal-mechanic SME

摘要

Constant changes are reflecting in all areas and segments of the industry.Innovation and technology are key basis for such transformations.The present work addresses the metal-mechanic "SME's 4.0" challenges and opportunities and study a case of the industry established in the northwest region of the State of Rio Grande do Sul, Brazil.The paper introduces the main concepts, models and pillars of the Industry 4.0, which provided its theoretical background.The research methodological strategy is a case study, since the research clues focus on one specific SME facing the Industry 4.0 reality.The descriptive and qualitative research includes interviews with seven managers of the SME, combined with direct observation and organizational documents.Data were categorized and analyzed using the content analysis technique.The main findings show that the concept of Industry 4.0 is clearly understood within the SME, but it is possible to find that the implementation is still in progress, through the use of the internet of things, robotization and simulation.Challenges that relate to such implementation necessitate a cultural change and an agile adaptation to recurrent innovations, to remain competitive.The opportunities, planning, process innovation and technological updating stand out as the main factors of adaptation.The research shows a need for the upper management to propose a discussion on such topic, in line with the organisation's strategic platform.