The Fifth Industrial Revolution and the Gig Economy: Assessing Technological Advancements Gaps, Regulatory Gaps and Skills Development Needs in Delhi NCR, India

摘要

The gig economy in India has grown significantly over the past decade, with millions of workers engaging in platform-based employment. Simultaneously, the world is transitioning to the Fifth Industrial Revolution, characterized by the integration of advanced technologies such as artificial intelligence, robotics, and automation with human-centered values. This study explores the impact of the Fifth Industrial Revolution on gig workers, focusing on working conditions, job security, access to skills development, and the adequacy of current regulatory frameworks with special reference to Delhi &NCR region. A mixed-methods approach was employed, combining quantitative data from surveys of gig workers and qualitative insights from in-depth interviews with platform executives and policymakers. The study found that while technological advancements have improved working conditions in some areas, job security remains a significant concern for gig workers. Additionally, access to skills development is strongly correlated with workers' ability to adapt to new technologies, but many face barriers to acquiring necessary training. The study also reveals a widespread perception that current regulations, including the Social Security Code, 2020, are inadequate in addressing gig workers' needs. These findings highlight the urgent need for comprehensive regulatory reforms and greater investment in skills development to ensure that gig workers can fully benefit from the opportunities of the Fifth Industrial Revolution while being protected from its risks.