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Service robot risk awareness and customer-directed helping from the perspective of the transactional model of stress

Won‐Moo Hur, Yuhyung Shin

发表年份
2025
引用次数
2

关键词

Perspective (graphical)Transactional analysisTransactional leadershipService (business)BusinessCustomer serviceStress (linguistics)Knowledge managementMarketingPsychology

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