Evaluation of social network user sentiments based on fuzzy sets

摘要

The article introduces social network user sentiment evaluation with proposed technique based on fuzzy sets. The advantage of proposed technique consists in ability to take into account user's influence as well as the fact that a user could be an author of several messages. Results presented in this paper can be used in mechanical engineering to analyze reviews on products as well as in robotics for developing user communication interface. The paper contains experimental data and shows the steps of sentiment value calculation of resulting messages on a certain topic. Application of proposed technique is demonstrated on experimental data from Twitter social network.