A Framework for Integrating Robotic Process Automation with Artificial Intelligence Applied to Industry 5.0

摘要

The transition to Industry 5.0 highlights the growing integration of Robotic Process Automation (RPA) and Artificial Intelligence (AI) in industrial ecosystems. However, adoption remains fragmented, lacking standardized frameworks to align intelligent automation with human-centric principles. While RPA improves operational efficiency and AI enhances cognitive decision-making, challenges such as organizational resistance, interoperability, and ethical governance hinder scalable and sustainable implementation. The envisioned scenario involves seamless RPA-AI integration, fostering human–machine collaboration, operational resilience, and sustainability. Expected outcomes include (1) hyperautomation for efficiency gains, (2) agile, data-driven decision-making, (3) sustainable resource optimization, and (4) an upskilled workforce focusing on innovation. This study proposes a structured five-stage framework for RPA-AI deployment in Industry 5.0, combining automation, cognitive enhancement, and human–machine symbiosis. A systematic literature review (PICO method) identifies gaps and supports the framework’s design, validated through operational, human-impact, and sustainability metrics. Incorporating ethical governance and continuous upskilling, the model ensures technological advancement aligns with societal and environmental values. Results demonstrate its potential as a roadmap for responsible digital transformation, balancing efficiency with human-centricity. Future research should focus on empirical validation and sector-specific adaptations.