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Investigating the Effect of Trust Manipulations on Affect over Time in Human-Human versus Human-Robot Interactions

Sarah A. Jessup, Anthony Gibson, August Capiola, Gene M. Alarcon, Morgan R. Borders

发表年份
2020
引用次数
15
访问权限
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摘要

The current study explored the influence of trust and distrust behaviors on affect over time. We examined the differences in affect when participants (N=97) were paired with a human or a robot while playing amodified version of the investorgame. Results indicated that there were no differences in affect between partner types when the partner performed a trustful behavior. When the partner performed a distrustful behavior, positive affect was higher for human partners than for robot partners. When robot partners performed a distrustful behavior, negative affect had a steeper incline compared to human partners. These findings suggest that people are more sensitive to distrust behaviors that are performed by a robot over a human.

关键词

DistrustAffect (linguistics)Human–robot interactionRobotPsychologySocial psychologyApplied psychologyComputer scienceArtificial intelligenceCommunication

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