Raghu Raman

Papers

Total Citations

H-Index

About

Raghu Raman is an emerging researcher whose work sits at the dynamic intersection of artificial intelligence, human resources management, service technology, and sustainable development. His most notable contribution to date examines the literacy capabilities of generative AI tools — specifically ChatGPT and Bard — evaluating their accuracy, relevance, and clarity across 134 HR domain questions, a study that has already garnered 19 citations and speaks to growing academic interest in AI's practical applicability in organizational contexts. Raman further extends his exploration of technology adoption through his investigation of Gen Z attitudes toward service robots in Indian restaurants, analyzing how human service preferences shape customer receptivity to automation — work that has accumulated 9 citations since its 2025 publication. Complementing these contributions, his research on East Asia and ASEAN's engagement with the United Nations Sustainable Development Goals examines how regional innovation ecosystems contribute to global sustainability agendas. Together, Raman's body of work reflects a researcher keenly attuned to how emerging technologies and global frameworks are reshaping business, society, and human behavior — making his scholarship particularly valuable for students navigating the rapidly evolving digital and sustainability landscape.