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NEO

1X Technologies

The 1X NEO is a bipedal humanoid home robot developed by 1X Technologies (formerly Halodi Robotics), available for pre-order at $20,000 upfront or $499/month subscription, with consumer deliveries …

Height: —
Payload: —
Verified autonomy: Remote-Assisted
Real deployment: Preorder
Status: Preorder
Price: $20,000 upfront (Early Access, priority 2026 delivery) or $499/month subscription (6-month minimum, later delivery)

verified / really deployed unverified / demo-stage

NEO

Name: NEO
Brand: 1X Technologies

1X Technologies🇳🇴

Soft, tendon-driven humanoid home robot designed to handle household chores and provide companionship. Redwood AI for autonomous tasks and remote Expert Mode for complex jobs.

Availability

Shipping

Specification

Height 5'6", weight 66 lb
Lift 154 lb / carry 55 lb; 22 DOF hands, 7 DOF arms
842 Wh battery, ~4h runtime
Quiet 22 dB operation; pinch-proof tendon-drive joints
Built-in LLM with voice + vision, app & VR remote pilot

Price

$20,000 upfront (Early Access, priority 2026 delivery) or $499/month subscription (6-month minimum, later delivery); $200 deposit to reserve

Good · Bad · Ugly

Evidence-graded claims from the 1X Technologies deep report

Bad

NEO can perform household tasks such as folding laundry (~2 min per sweater) and loading dishes (~5 min for 3 dishes)
Sacra (independent analyst) cites these specific task timings, but it is unclear whether these figures derive from controlled demos with teleoperator assistance rather than fully autonomous robot performance; no third-party independent test or customer verification exists.
from 1X Technologies deep report →
NEO is available for pre-order at $20,000 (or $499/month subscription) with first U.S. deliveries targeted for 2026
Fast Company and Mashable independently confirm the pricing and 2026 delivery target, but the company previously missed a 2023 delivery promise (documented by community sources), and no independent source has verified the 2026 timeline will be met.
from 1X Technologies deep report →
1X has signed an enterprise deal with EQT to deploy up to 10,000 NEO units across 300+ portfolio companies between 2026 and 2030
Sacra (independent analyst) confirms the deal specifics, but EQT is simultaneously an investor and commercial channel — creating a conflict of interest — and no independent customer outcome, delivery confirmation, or regulatory filing substantiates actual unit deployments.
from 1X Technologies deep report →
NEO requires a physical tether/wire during operation
A Reddit community observer reported seeing a tether in at least one public demo [13], but 1X has not acknowledged this and no other independent source has confirmed or denied it, leaving the operational tether status unverified.
from 1X Technologies deep report →

Ugly

NEO operates autonomously using advanced AI with voice/face recognition and habit adaptation — not primarily via human teleoperators
Independent analyst Sacra explicitly states near-term operation relies primarily on vetted teleoperators using VR and app-scheduled sessions, directly contradicting the vendor's autonomous AI marketing; community demo observations of limited trained tasks and a physical tether further undermine the autonomy claim.
from 1X Technologies deep report →
The CEO claimed plans to deploy several thousand NEO units in homes in 2025 as a test rollout
No independent source confirms any large-scale 2025 home deployment; community observers and Fast Company describe the product as still in demo/evolving stage with limited trained tasks, directly contradicting a claim of thousands of home units.
from 1X Technologies deep report →